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Does NewEgg Rock your socks?
Yep 100%  100%  [ 10 ]
Nope (I must be a foreigner or hate the internet) 0%  0%  [ 0 ]
Total votes : 10
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 Post subject: Holy Hell
PostPosted: Wed Nov 29, 2006 9:03 pm 
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Location: Texas
Now I've been a loyal customer of New Egg and I didn't think that they could possibly do anything better, but I had an experience today that simply blew my mind.

I recently purchased a Motorola MPX220 off eBay and I wanted to get a card to hold movies, music, games, etc... So I called up Motorola and asked them how big of a card the MPX 220 could support. They said 512MB was the max. I placed an order on New Egg for a Corsair 512MB MiniSD card. I looked on Google yesterday and discovered that it could actually hold as big a card as one could find. The reason Motorola had said that is because the largest card availible at the time of the release of the MPx220 was 512MB.

So I got the card today. I was going to call NewEgg and ask them if I could return it so I could buy a larger card. I ended up doing an IM type thingy. Here's my conversation with the customer service rep.:


Quote:
Thank you for contacting Newegg. My name is Amy. How may I assist you today?

Josh: I just purchased a new memory card for my MPX 220.

Josh: I called Motorola and asked them how much it could possible hold, they said 512mb, so I purchased a 512MB card.

Josh: However, I read on the internet after my order had been shipped that it can hold any amount of memory.

Josh: Is there anyway I could possibly return the card and get refund. It is still unopened.

Amy: May I have the item# you would like to return please?

Josh: N82E16820233031

Josh: It's a Corsair 512MB MiniSD Card

Amy: Let me take a look into that......one moment please.

Josh: Ok.

Amy: I do apologize for any inconvenience you may have experienced. I would like to make this transition as effortless as possible. Therefore, instead of having you send back the item to us. I would like to offer you a refund, for the amount of the item, and have you just keep the item. That way you can simply replace the order for the correct item you would like and not worry about the shipping back.

Josh: Ok, that'd be great.
Amy: I will issue the refund. Please allow 3-5 business days for processing.

Amy: Do you have any other questions, or is there anything else I can assist you with today?

Josh: That'd be all. I'd just like to say I am astounded at the great quality of New Egg once again. You guys have never failed me.

Amy: Thank you for contacting us. I hope you have an Eggcellent day!


I was just astounded by how awesome NewEgg customer service was. So if you ever need parts or computer paraphernalia, buy it from NewEgg (No, I don not work for NewEgg), they've got great prices and awesome service.

I must sound like a bot right about now...

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Head of Zombie Suit Manufacturing, Supplying Guns to the Mentally Stable, Lead Researcher for Weapons, Grand Requisitioner, and Master Keeper of the NZG Armoury.
Whatever happens, we have got
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 Post subject:
PostPosted: Wed Nov 29, 2006 9:42 pm 
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when i build my next gen gaming rig thats where i'm planing on geting the parts from

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 Post subject:
PostPosted: Thu Nov 30, 2006 11:41 am 
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NewEgg does rock. We use them quite a bit ourselves and have never been dissapointed. They should send us some free stuff now... :)

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 Post subject:
PostPosted: Thu Nov 30, 2006 12:23 pm 
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Going to get a 8800 soon and might have to get it from Tiger Direct. For some reason New Egg doesn't have them yet. :( Might get the processor, mobo, and ram I need from them though if the price is better then Tiger Direct.

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Johnny Rico wrote:
This is for all you new people, I only have one rule; everyone fights, no one quits, you don't do your job, I'll kill you myself.......do you get me?


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 Post subject:
PostPosted: Thu Nov 30, 2006 8:29 pm 
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Joined: Wed Aug 02, 2006 7:05 am
Posts: 107
Location: California
Ya soon, im going to buy a new computer and im buying all the parts from new egg. Its gonna be around 1100 to 1200 dollars for a high end computer. I think it will rock. Im getting 2 GB of ram now and then im saving for the 4 GB more thats 8GB of RAM people omg thats sick. And all the other stuff will rock too. I have a friend who knows what hes doing. 2 Nvidia 7600GT SLI. and more mmmmmmmmmmmm

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 Post subject:
PostPosted: Thu Nov 30, 2006 8:39 pm 
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I'm gonna sell DerMann's dog on NewEgg. :lol:

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 Post subject:
PostPosted: Thu Nov 30, 2006 8:50 pm 
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as far as i know windows will only detect 4g of ram

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don't mess with a nation that needs medication


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 Post subject:
PostPosted: Thu Nov 30, 2006 8:54 pm 
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|_}UM{--}G{_|FeAR wrote:
I'm gonna sell DerMann's dog on NewEgg. :lol:


That's Bigdaddy's dog.

And you can't sell on NewEgg, this isn't eBay.

I think Windows XP can support up to 8GB, but that might be one of the server versions.

_________________
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Head of Zombie Suit Manufacturing, Supplying Guns to the Mentally Stable, Lead Researcher for Weapons, Grand Requisitioner, and Master Keeper of the NZG Armoury.
Whatever happens, we have got
The Maxim gun, and they have not.


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 Post subject:
PostPosted: Thu Nov 30, 2006 9:10 pm 
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DerMann wrote:
|_}UM{--}G{_|FeAR wrote:
I'm gonna sell DerMann's dog on NewEgg. :lol:


That's Bigdaddy's dog.

And you can't sell on NewEgg, this isn't eBay.

I think Windows XP can support up to 8GB, but that might be one of the server versions.

Omg L3ik Joke!!11

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 Post subject:
PostPosted: Thu Nov 30, 2006 10:51 pm 
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Joined: Sat May 27, 2006 2:46 am
Posts: 190
Location: Houston
Just got my 19 widescreen from newegg today!


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 Post subject:
PostPosted: Thu Nov 30, 2006 11:06 pm 
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Oh yeah, well I've got a 17 inch! Pwned!

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 Post subject:
PostPosted: Fri Dec 01, 2006 12:05 am 
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I got my 17 inch CRT for free :D

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Head of Zombie Suit Manufacturing, Supplying Guns to the Mentally Stable, Lead Researcher for Weapons, Grand Requisitioner, and Master Keeper of the NZG Armoury.
Whatever happens, we have got
The Maxim gun, and they have not.


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 Post subject:
PostPosted: Fri Dec 01, 2006 12:10 am 
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Joined: Wed Aug 02, 2006 7:05 am
Posts: 107
Location: California
No it supports 8 GB of RAM. It says so. And i get a free upgrade to windows vista when it comes out if i buy windows Media center

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 Post subject:
PostPosted: Fri Dec 01, 2006 12:26 am 
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I have a 19 inch LED. I can't wait for OLEDs those are going to be awsome.

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Johnny Rico wrote:
This is for all you new people, I only have one rule; everyone fights, no one quits, you don't do your job, I'll kill you myself.......do you get me?


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 Post subject:
PostPosted: Fri Dec 01, 2006 12:41 am 
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An LED is a Light Emitting Diode. What you referring to is an LCD, a Liquid Crystal Display. LEDs are used for stuff like mini flash lights and little lights that light up switches and what not.

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Head of Zombie Suit Manufacturing, Supplying Guns to the Mentally Stable, Lead Researcher for Weapons, Grand Requisitioner, and Master Keeper of the NZG Armoury.
Whatever happens, we have got
The Maxim gun, and they have not.


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 Post subject:
PostPosted: Fri Dec 01, 2006 1:06 am 
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AeroCmdr wrote:
I have a 19 inch LED. I can't wait for OLEDs those are going to be awsome.

19 Inch LED? LMAO

Allright, Jerry turn er' on.. Ahhh I'm blind!!

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 Post subject:
PostPosted: Fri Dec 01, 2006 1:18 am 
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|_}UM{--}G{_|FeAR wrote:
AeroCmdr wrote:
I have a 19 inch LED. I can't wait for OLEDs those are going to be awsome.

19 Inch LED? LMAO

Allright, Jerry turn er' on.. Ahhh I'm blind!!
It's not that bright... It might be LCD too I forget what it is as long as it works.

_________________
Johnny Rico wrote:
This is for all you new people, I only have one rule; everyone fights, no one quits, you don't do your job, I'll kill you myself.......do you get me?


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 Post subject:
PostPosted: Fri Dec 01, 2006 1:28 am 
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DerMann wrote:
An LED is a Light Emitting Diode. What you referring to is an LCD, a Liquid Crystal Display. LEDs are used for stuff like mini flash lights and little lights that light up switches and what not.
Yeah I know. Don't know why I said LED I meant LCD. I was thinking of OLEDs though those don't act as a light source like LEDs do and will be great.

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Johnny Rico wrote:
This is for all you new people, I only have one rule; everyone fights, no one quits, you don't do your job, I'll kill you myself.......do you get me?


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 Post subject:
PostPosted: Sun Dec 03, 2006 2:27 am 
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Joined: Sat Jul 01, 2006 10:51 am
Posts: 284
Location: Mass
I recently bought a video card from NewEgg and also had a great experience with them.

Basically my order kept failing because of a typo i had made in the credit card info, and even though i kept trying to update the account info it'd never take. So after 2 days of trying to do this via the site, i decided to call and speak to a human. The first thing that amazed me was that they answered the phone promptly. The second thing that amazed me was that they spoke perfect english and sounded like they were educated and knew what they were talking about. The 3rd thing that amazed me was that my video card showed up the very next day. I wasn't expecting it for 3 days.


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 Post subject:
PostPosted: Sun Dec 03, 2006 11:07 pm 
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|_}UM{--}G{_|FeAR wrote:
Oh yeah, well I've got a 17 inch! Pwned!



HA! My dad has a 37 Inch monior. Its the size of a friggen tv :D

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